- You are here:
The Farriers Registration Council (FRC) takes your privacy seriously.
2. The Information we collect
Information is collected from you when you use some of the features on the site. The information we collect is clearly set out on the web page on which we collect it. See for example our Online Application forms.
3. Why we collect it
We may collect information about you so that we can assist your use of the site and improve the site generally. We may also collect data if you request to change your details on the Register, pay the annual retention fee, complete our online enquiry form, make an application online, or report illegal farriery.
4. How we will use or process information about you
We may use the information you provide for the following purposes:
to process your enquiry or application,
to compile statistics,
to send you our regular Bulletin,
to supply information to government departments, so they can compile statistics
to retain details of your application on our files
to investigate illegal farriers
If you are a Registered Farrier, we may also use your data to:
update the Register,
administer and maintain your registration,
keep you updated with information about the FRC including guidance, news and election material
If you use the website to submit information to the Register, it will be held or processed by us only in accordance with the statutory or agreed terms for holding such data. If we do pass on any of your personal data, we will make sure that third parties:
are only provided with the information they need,
agree not to use the information received from us for any other purpose than those specified by us,
have the proper systems in place to protect personal data.
In certain circumstances we may need to disclose information about you without consent, for example, if required to do so by law or by any competent authority in this country.
We invite feedback from you about the site and, from time to time, we may use the site to carry out electronic consultation exercises. If you send comments to us via the site we will collect your comments and your contact details for the purpose of the consultation concerned.
6. Data Protection
FRC is registered with the Information Commissioner in the UK as a "data controller" register number Z5385430 in accordance with the provisions of the Data Protection Act 1998. Further details of the registration are available at http://www.dpr.gov.uk/.
7. Accessing and updating your personal information
You may request a copy of personal information we have about you (whether collected through this website or otherwise). If it is incorrect we will correct it as soon as we receive appropriate notice or evidence from you in writing. In accordance with section 7 of the Data Protection Act 1998 requests should be made in writing and we may make a charge of no more than £10 for each request. Instructions about how to do this are available from firstname.lastname@example.org.
8. Automated Decisions
Parts of http://farrier-reg.gov.uk and our billing process (which is transacted via Sage Pay) are automatic and we may process your personal data as part of http://www.farrier-reg.gov.uk/ and the billing process.