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The aim of the Farriers Registration Council (FRC) is to provide you with an excellent service at all times.  However, should you feel you have reason to make a complaint you are invited to let us know as soon as practical and possible. 

You can submit a complaint online using the online submission form below OR in writing addressed to the Deputy Registrar at the

Farriers Registration Council
14 Swan Court, Forder Way
Cygnet Park
Hampton
Peterborough
PE7 8GX

Email:    frc@farrier-reg.gov.uk

We undertake to deal with all complaints received promptly while respecting confidentiality, and to provide you with our considered response without delay.

Further information is available in the guidance document below: 

Farriers Registration Council Complaints Procedures